When you purchase products from Ashlar Designs you are purchasing a lasting keepsake.
Each piece is original, unique and made from high quality materials. As a result of the hand-crafting process, no two pieces will ever be identical and our customers are therefore guaranteed, a unique, one-of-a-kind item that will never be precisely duplicated.
All of our creations are conceptualised, designed and made by us. However, the customer has the freedom to contribute to the design process by requesting customised or personalised versions of any items in our online shop. We would love the opportunity to work with you to create beautiful jewellery pieces and accessories that reflect your personal style.
Your items will come packaged in an organza bag along with care instructions and a list of materials used in their creation.
With customised and made-to-order items, orders are usually completed and ready to ship in 1-5 days.
Here are some basic tips on our products, including suggested care instructions and other important considerations:
- Please do not wipe any of our products with alcohol.
- For hygiene reasons, earrings cannot be returned and all sales are final. *When you purchase earrings from the online store, you are agreeing to these terms*
- Although our pieces are made to fit most sizes, it is recommended that customers first review the sizing chart to ensure that the pieces ordered are of the correct length and size.
- When making purchases or requests for customised products, please provide the exact measurements you require.
- Please note that the colour and appearance of some items may vary depending on the video display you are using.